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Updated Health & Social Care FAQs From Healthwatch West Sussex

Healthwatch West Sussex have created a dedicated web-page so people can easily find information at this time, also a helpful list of FAQs which will be kept updated FAQs - Your COVID Health & Care Questions Answered

Published 26th May 2020 


Covid-19 (Coronavirus) - Local updates and Support information


Updated Health & Social Care FAQs From Healthwatch West Sussex

Healthwatch West Sussex have created a dedicated web-page so people can easily find information at this time, also a helpful list of FAQs which will be kept updated FAQs - Your COVID Health & Care Questions Answered


Message from Community Safety, Horsham District Council:
Click here for Covid-19 related scams to be aware of.


New government guidance Food Charities Grant Fund 
The government have released the following guidance document:

Coronavirus (COVID-19): Apply for the Food Charities Grant Fund which contains details of how and eligibility for front line food aid charities to apply for a grant of up to £100,000 to help continue supplying food to the vulnerable.

You’re eligible to apply if you:

- are unable to meet an increased demand for food from vulnerable individuals or supporting charities

- have the capacity to distribute all of the food purchased under this grant by 9 August 2020

You can apply for the grant to provide for people:

- unable to afford food

- who have moved into temporary accommodation as a result of COVID-19, for example those who have left home due to domestic abuse, newly released prisoners, the newly homeless

This grant is not to provide food for the extremely clinically vulnerable, who are already being supported by government.

 Published 19th May 2020


How is the coronavirus pandemic affecting you? Let us know.

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Dear residents and partners,

We know that the current situation is affecting our residents in various different ways and we would like to understand how we can effectively support you.

We are launching a survey to gather your views and to assess the impact of the coronavirus pandemic on your lives.

Tell us how your lives have changed, how you are coping and what your thoughts are on life after this crisis. Your answers will help to shape our response to the current crisis as well as our plans for the future.

Please take 10-15 minutes out of your day to complete this very important survey by Sunday 31 May 2020.

Thank you in advance for your time and for your continued support.

say no to domestic abuseThere is #NoExcuseForAbuse - support for victims of domestic abuse now available 7 days a week

Since lockdown began, our WORTH Domestic Abuse Service has seen a 24% increase in reports compared to this time last year. As a result, we have made changes to provide additional support.

This means that during lockdown the WORTH service is now available seven days a week to support anyone who needs help:

  • Monday to Friday, 9am-5pm: 0330 222 8181
  • Weekends, including bank holidays, 9am-5pm: 07834 968539

There is also a list of other support and resources available on our website.

If you or someone you know needs help or support, call the WORTH service as soon as you can.


VEDay 75

75th anniversary of VE Day
Thank you to the residents who sent in pictures of their family who served and supported during the Second World War.

View the photos in our Facebook album.

garden waste only sign

Household Waste Recycling Sites are open
If you are thinking of taking a trip to one of our sites there are several things you need to consider. 

Read this before planning your trip.

woman running

Keep your distance when exercising outside
Residents are reminded to stay at least two metres from others where possible when out and about to avoid the spread of Covid-19.

Read the full story.




Foster Care Fortnight 
We're halfway through Foster Care Fortnight (11-24 May). Follow us on Twitter and Facebook to see what we've been sharing. 

Have a question about fostering? Our teams are still working and taking enquiries.

Start your fostering journey.

see something

Help us protect the county’s children
The West Sussex Safeguarding Children Partnership is urging residents to help keep vulnerable children and their families safe by speaking up with any concerns.

Get more information.


Help is still available Our COVID-19 community hub team remains available every day to help our vulnerable residents.

Find out more.


Please encourage your friends and family to subscribe to receive these important updates via our registration page.

 Published 18th May 2020


Information and advice for public and businesses from Horsham District Council during the coronavirus (COVID-19) pandemic



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Coronavirus (COVID-19)

Information and advice for public and businesses

Timestamp: 13 May 2020

This is a regular email bulletin from Horsham District Council updating you on the latest guidance and advice about coronavirus (COVID-19), updates about Council services and actions being taken.

This bulletin has been sent to public email subscribers, Horsham District Council members, Parish Council clerks and Horsham District Council staff.

Government response to the coronavirus pandemic

The Government has set out a plan for the second phase of the national response to coronavirus, which includes a number of changes to the way we are living our lives. All of these changes come into effect today Wednesday 13 May.

We can all help control the virus if we all stay alert. The Government advice is:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly
  • do not leave home if you or anyone in your household has symptoms


Read updated guidance online

Following the Prime Minister's announcement on Sunday evening, the Government have provided more guidance about what the changes mean to individuals and their families:

Parks and open spaces

The Government's guidance states that from today Wednesday 13 May you can exercise outdoors as often as you wish while following social distancing guidelines. You can use outdoor sports courts or facilities, such as a tennis or basketball court, or golf course with members of your household, or one other person while staying 2 metres apart.


Changes to parks and countryside sites from today Wednesday 13 May

  • Social gatherings of more than two people from different households are still not permitted. However, it is now possible to meet a single individual from outside your household group outdoors, if social distancing is observed.
  • All our playgrounds and outdoor gyms, skate parks and the Highwood pump track are to remain closed at present in line with Government guidance. It is still not permitted to play team games, except with members of your immediate household.
  • Our tennis courts and ball courts have re-opened, but the guidance about social distancing remains in place. Pe-bookable courts only at horshamparktennis.com (Charges do apply)
  • It is now permissible to drive to take exercise or visit outdoors sites.

Visit our website for full details about our parks and countryside sites, including what is open and what is closed.

We are urging everyone to be alert for others and stay 2m apart, not to gather socially and to take their litter home with them.

Financial support

Self-employment Income Support Scheme: make a claim online

The online application service for the Self-employment Income Support scheme has been launched by the Government.

If you're self-employed or a member of a partnership and have been adversely affected by coronavirus (COVID-19) you may be able to claim a grant using this scheme.

The scheme will allow you to claim a taxable grant of 80% of your average monthly trading profits, paid out in a single instalment covering 3 months, and capped at £7,500 altogether. This is a temporary scheme, but it may be extended.

Waste and Recycling

Household Waste Recycling sites

The Household Waste Recycling Sites across West Sussex have re-opened for limited items, West Sussex County Council has confirmed.

  • Only garden waste and residual waste will be accepted. Garden waste means green waste such as grass cuttings and hedge trimmings. Residual waste is other waste that presents a risk of injury or harm to health and will be landfilled. Please continue to use your household collections for recycling and general waste.
  • Only cars will be allowed on site. Trailers and large vehicles such as vans and pickups will not be allowed access at this time.
  • Safety measures will be in place to protect staff and the public.

Before planning your journey you should:

  • Consider whether your journey is essential. You should only visit a HWRS if your waste presents a risk of injury or harm to health and cannot be put out with your regular kerbside collection. If it doesn’t please safely store your items at home for now.  
  • Check opening hours. Sites will be running their usual summer opening days and hours. Not all sites are open every day, so please make sure to check before making a journey.

For full information and opening hours, visit the Recycle for West Sussex website. The Household Waste Recycling Sites are managed by West Sussex County Council.

Community safety and support

Safe Space Sussex for victims relaunched in lockdown

‘Safe Space Sussex’ is an online directory of local victim services. In response to the lockdown and concerns raised around crimes like Domestic Abuse, the Safe Space website is relaunching with new features to support victims of all types of crime, both physical and cyber crime.  

A campaign has also been launched on social media to help help let victims know that support services are available if they reach out for help – search #SafeSpaceSussex.

Visit the Safe Space Sussex website


Support available for people affected by coronavirus (COVID-19)

We are all in this together and no one should be left to feel like there isn't support available to them. There are a range of support systems in place to help people affected by coronavirus (COVID-19). These are being managed at either national, county or local level depending on which group you fall into.

Visit our website for a list of support available for residents throughout the coronavirus (COVID-19) pandemic.

Health and wellbeing

Pilates for Beginners

Pilates is a form of exercise that focuses on balance, posture, strength and flexibility. The best thing about Pilates is that it's suitable for people of all ages and fitness levels.

Get yourself into some comfortable clothes, grab an exercise mat or a blanket and get the family involved with this 45 minute Pilates for Beginners video from the NHS.

If you like this class you may enjoy vinyasa flow yoga or pyjama pilates.

Quick links


NHS information and advice

Staying at home: what you can and can't do

Getting financial help and keeping your business safe

Self-employed – what to do if you’re getting less or no work

Find out how to make your workplace COVID-secure


 Published 13th May 2020


In The Know - Surrey and Sussex Logo

Neighbourhood Watch

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Safe Space For Victims Re-Launched In Lockdown

‘Safe Space Sussex’ is an online directory of local victim services, created by Police & Crime Commissioner Katy Bourne. In response to the ‘lockdown’ and concerns raised around crimes like Domestic Abuse, this site has been upgraded and a campaign has been launched on social media (@SussexPCC) to help victims covertly reach out for help whilst stuck in isolation – search #SafeSpaceSussex.

With the entire country in lockdown, many services have expressed their concerns about victims of crime not feeling able to safely reach out for help.  They have seen a decrease in engagement from victims with reports of crimes (like domestic abuse) made to Sussex Police, reducing by around 4%.

It’s vital that residents are aware of the support that is still available if they need it. Safe Space Sussex has been equipped with a new search tool so that within 10 seconds, victims of any crime can find the service they need. It also has a ‘leave site now’ button that users can press to quickly exit the site.

Tailored guidance will be shared across social media community groups on how victims can access the new website covertly, using incognito tabs, as they may be living with their perpetrators during ‘lockdown’ and their search history may be monitored as a result.

Victims can also covertly let Sussex Police know they are in danger. The '55' technology is in place for those too scared to speak, to alert a call handler to the fact they need help by pressing 55 on their mobile phone once they've dialled 999.

There is still help and support available for all victims of crime during the COVID crisis.

If you find yourself in an emergency where you think you or others may be in immediate danger dial 999. Sussex Police are always there for you when you need them. Don’t suffer in silence.

If you would prefer not to contact the police you can report a crime anonymously via Crimestoppers online: https://crimestoppers-uk.org/give-information/forms/give-information-anonymously or by calling 0800 555 111.

www.safespacesussex.org.uk has all the information on support services who can help any victim of crime across Sussex.

If you’re interested in joining Neighbourhood Watch, or want to find out more, visit www.sussexnwfed.org.uk or send an email to enquiries@sussexnwfed.org.uk.

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Derek Pratt (Sussex) (NHWN, Administrator, Sussex)

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Click here for a copy of the latest update from WSCC with links for support services
Published 5th May 2020


Information and advice for public and businesses from Horsham District Counil. Click here for details

Published 27 April 2020 


Find help or volunteer to Support Others

West Sussex County Council has launched a Community Volunteers Hub. If you need help or would like to offer your services during the Covid-19 Pandemic, please click on this link
Updated 30 March 2020




Appeal to businesses and individuals to provide PPE for Sussex front line workers. Click here for details.
Published 21 April 2020 


Covid-19 community work funding support available from County Council - click here for details and application process.

 Published 17 April 2020


Truffles' home and mobile food delivery service

Truffles bakery in Storrington is delivering orders for lunches, snacks and groceries in Storrington, Washington and surrounding areas. For details and an order form, please click this link from their website 

Click this link from Truffles' Faceboook page for details of the mobile delivery schedule (for week commencing 14th April 2020) including stops at Washington Village Hall and Millford Grange, Washington 

Updated 14th April 2020 


Food/Groceries delivery service - Washington, Ashington, Storrington, Findon, Thakeham & West Chiltington
Coronavirus - if you are vulnerable, self-isolating or a key worker and need groceries, click here for details of the delivery service offered  by the Village Larder', Washington (Squires Garden Centre) 


Message From the South Downs National Park Authority

Find local suppliers, deliveries and support groups

During this challenging time we felt it was important to help connect our communities by providing information on local food and drink suppliers, and other help available particularly for the vulnerable and elderly, being provided both by businesses and communities.

We have created this interactive map so that you can search and find suppliers, deliveries and support local to where you live:

We have been overwhelmed by how many food and drink businesses have been able to adapt their operations and support people to access food, drink and other supplies during this difficult time.

Many communities have created vital help for vulnerable and elderly residents through volunteering their time.

You can find details of the community support groups covering your area on the map.

Alternatively use the Covid-19 Mutual Aid UK website to find your nearest support group helping the most vulnerable in our communities.

Please follow the latest Government advice and practise social distancing if you are visiting a shop. You must contact the supplier before ordering or setting out to ensure availability of produce and delivery radius.

This map isn’t an exhaustive list of everything being offered across the National Park, but we hope you find it useful.

It will be updated weekly. If you have something to add to the map or you know isn’t now operating, please email enterprise@southdowns.gov.uk

Updated 9th April 2020




There are a whole range of apps available that could help you cope at this difficult time. Find out more here.

Updated 7th April 2020 



You can get mental health support with us on the phone and via video call sessions
Evening sessions are also now available


We are still here to help you with your mental health


Due to the Government advice regarding Coranavirus, we have adapted how we are supporting people with their mental health and are now offering phone and online video call sessions. We've also expanded to offer support in the evenings.

We are now providing the following support.

Anyone struggling with their mental health:

  • can email the addresses listed below to let us know you would like to talk. Please include your phone number in your email and we can call you back. We want you to email us rather than phone but if you really cannot email, you can still call us on the numbers below.
  • When we speak, you can tell us what is happening and we will listen. We can also offer advice and information and direct you to other sources of support. If we agree you could benefit from some regular support from us, we can develop a well-being/support plan with you. This could include one-to-one video sessions with a mental health worker online on Zoom. (It is straightforward to use but there will be links to videos about how to use Zoom from our website shortly).

People we are already in contact with and supporting:

  • can email us for advice and information. Again, we much prefer you to email rather than phone. Email addresses and numbers remain the same and are below
  • will be offered booked phone support appointments to review well-being/support plan and discuss any issues
  • group sessions via online video calls on Zoom are being rolled out. We will contact you to let you know more about these.
  • where people are more at risk or isolated, particularly people who are self-isolating and live alone, we will keep in touch with you by phone and email to make sure you are safe and have what you need.

If you do phone us - please note

We now have most of our staff working from home which means we may have only one duty person answering the phone. You may not hear the phone ringing at our end because it is on divert but please be reassured the call will go through. If you ring us, we will need to have a quick conversation to take your details. Then the duty member of staff will get someone who has time to talk to you to ring you back as soon as they can.

Our new evening support

We have mental health recovery workers available to speak with people who need support between 5pm and 10pm, seven evenings a week. Please email sww@westsussexmind.org, including your phone number in your email, and we will call you back. Or, if you really need to phone, call 01903 268107.

We're also offering some regular evening Zoom video sessions from April 6. If you'd like to take part, please email sww@westsussexmind.org to book your place.

  • Monday, 7.30-8.30pm, mindful breathing
  • Tuesday, 7.30-8.30pm, team quiz
  • Wednesday, 7.30-8.30pm, mindful movement session
  • Thursday, 7.30-8.30pm, mood and food
  • Friday, 7.30-8.30pm, guided meditation
  • Sunday, 7.30-8.30pm, music and mood.

Our service contact details

Bognor and Chichester (older people):  07495 077341, email: cim@westsussexmind.org

Chanctonbury: 07495 077298, email: pathfinder.chanctonbury@westsussexmind.org

Littlehampton: 01903 721893, email: pathfinder.littlehampton@westsussexmind.org

Midhurst: 07474 871899, email: pathfinder.midhurst@westsussexmind.org

Worthing: 01903 268107, email: pathfinder.worthing@westsussexmind.org

Southwick (the Corner House): 01273 871575, pathfinder.adur@westsussexmind.org

Youth services

01903 268107

01903 268107

Chanctonbury (Steyning, Storrington, Pulborough and surrounding areas)
07732 026030

Littlehampton and Bognor
01903 721893

Midhurst and Chichester
07496 988212 / 07949 963757

Families in Mind parental mental health support for parents of children of nought to five:

Worthing and Adur (Shoreham, Southwick, Lancing): 01903 268107

Bognor and Littlehampton: 01903: 721893


Do remember, there are some useful tips and advice online to help you cope if you are feeling anxious about Corona virus and also to help you with staying at home.



If you have any questions or queries you can email info@westsussexmind.org

Find help or volunteer to Support Others

West Sussex County Council has launched a Community Volunteers Hub. If you need help or would like to offer your services during the Covid-19 Pandemic, please click on this link
Updated 30 March 2020

Closure of Household Waste Recycling Sites across West Sussex

All Household Waste Recycling Sites (HWRS) across West Sussex are now closed until further notice due to the current Covid-19 situation. Click here for details

At the present time, household recycling and waste collections will continue as normal. Click here for details for collections in the Horsham District and precautionary measures for householders.

Coronavirus (COVID-19): advice to local authorities on prioritising waste collections

Published 7 April 2020
From:Department for Environment, Food & Rural Affairs


Action Plan for Coronavirus (COVID-19)

Please click here for up to date government information on Coronavirus (COVID-19) 

Food/Groceries delivery service - Washington, Ashington, Storrington, Findon, Thakeham & West Chiltington
Coronavirus - if you are vulnerable, self-isolating or a key worker and need groceries, click here for details of the delivery service offered  by the Village Larder', Washington (Squires Garden Centre)